To activate Faronics Deep Freeze (2021) offline, you must apply an Activation Response File generated by Faronics support. This process is typically used for secured environments without internet access. Applying the Offline Activation Response File
Once you have received the Activation Response File from Faronics via email (after sending them your Request File), follow these steps to apply it: Open the License Dialog
On the machine or within the Deep Freeze Enterprise Console, go to Tools > Licensing.
Alternatively, click the Activation Icon (looks like a key) in the console toolbar if it appears. Access Offline Activation Click the Activate Now button. Select the Activate Offline option and click Next. Import the Response File Look for the section to select your received file.
Click Browse to locate the Activation Response File you saved from your email. Finalize Activation Click Apply Offline Activation Response File.
The software will confirm that the License Key is now updated and activated. How to Get the Response File (If you don't have it)
If you are starting the process, you must first create a request:
In the Activate Offline screen, click Create Offline Activation Request File. Save this file and email it to activation@faronics.com.
Faronics will reply with the Response File needed for the steps above. Important Tips
Console Sync: If using the Enterprise Console, the activation will automatically push to all workstations communicating with that console. apply offline activation response file from faronics 2021
Offline Workstations: Machines that are currently shut down will receive the updated license status as soon as they reconnect to the console network.
Standard Version: For the Standard (non-Enterprise) version, you may need to enter a manual Activation Code provided by phone or email instead of a file.
If you're having trouble locating the Licensing menu, could you tell me: Are you using Deep Freeze Enterprise, Standard, or Cloud?
Are you applying this to a single PC or a network of machines?
I can give you the exact menu paths for your specific version. Manual Activation - Faronics
Navigate to the Faronics software on your computer.
Faronics 2021’s offline activation response file mechanism provides a robust, cryptographically signed method to activate enterprise products in disconnected environments. By following the request–response workflow, administrators retain full control over license distribution without compromising security or requiring temporary network bridges. The .farx format ensures integrity and prevents replay attacks, making it suitable for government and military-grade deployments.
Appendix A: Sample Response File Contents (Redacted)
<?xml version="1.0" encoding="UTF-8"?>
<FaronicsActivationResponse>
<RequestID>a1b2c3d4-...</RequestID>
<LicenseKeyHash>SHA256:7f83b...</LicenseKeyHash>
<SeatsGranted>10</SeatsGranted>
<Signature>MII...</Signature>
</FaronicsActivationResponse>
Appendix B: Command‑Line Silent Activation (Advanced) To activate Faronics Deep Freeze (2021) offline, you
"C:\Program Files\Faronics\Deep Freeze\DFConsole.exe" /activate offline /response D:\OfflineActivationResponse.farx /silent
Note:
/silentsuppresses UI; requires admin rights.
Document last reviewed: 2025-03-15 (based on Faronics 2021 feature set)
To apply an offline activation response file for Faronics Deep Freeze (2021 versions), you must use the Deep Freeze Enterprise Console to import the file received from Faronics support. 🛠️ Step-by-Step Activation Process 1. Generate the Request File
Before applying a response, you must first create a request from your offline console: Deep Freeze Enterprise Console Navigate to the tab or click the Activation Icon in the toolbar. Activate Now and select Activate Offline Create Offline Activation Request File and save it to a portable drive. Email this file to activation@faronics.com from a computer with internet access. 2. Apply the Response File Once Faronics sends you the Activation Response File (.bin or .txt): Return to the Activate Offline screen in your Enterprise Console. and select the file you received from Faronics. Apply Offline Activation Response File
The console will automatically update the license status for all communicating workstations. 3. Verify Local Workstations
Workstations currently connected to the network will update immediately.
Offline or shut-down computers will update their license key the next time they communicate with the console.
You can verify the status locally on a workstation by opening the Deep Freeze interface and checking the ⚠️ Important Considerations 30-Day Limit : Deep Freeze must be activated within
of installation, or it may enter a grace period with constant reminders. Thawed State Open the Faronics Control Panel or the specific
: For any permanent license changes to take effect locally on a workstation, the machine must be in a Thawed state during the update. Console Updates
: If you have recently upgraded your console to the 2021 version, ensure you have also updated the Configuration Administrator before attempting activation. If you'd like to troubleshoot further, let me know: Is this for the Enterprise Are you seeing a specific error code (e.g., "Invalid Response File")? Have you already received the from Faronics? Manual Activation - Faronics
Workstation-01-Request.req) to avoid mixing up which response file belongs to which machine.By following these steps, you can ensure your Faronics 2021 products are fully licensed and compliant, regardless of network connectivity constraints.
Before you can apply a response, you must generate the request from the target machine.
.req or .xml (e.g., Faronics_Request.req)..exe or .msi transform.Once you click "Generate Response File," the Faronics server will process the request. If the license key is valid and has remaining activations, the server will generate a response file. This file is unique to this specific machine.
What you will receive:
Faronics_Activation_Response_<MachineName>.res.txt file with a structured code block, but the standard is a binary .res file.Procedure to obtain the file:
.res file directly to the same USB drive you used earlier.🚨 Troubleshooting tip: If you receive an error like "Invalid request file" or "Machine ID mismatch", you must generate a new request file on the offline machine and repeat the process. Old request files cannot be reused.
Note: This step is usually performed on a separate, internet-connected workstation.
license.faronics.com or via the specific product support page).Request file you generated in Step 1.Response.xml or LicenseResponse.xml.