Autodata 345 The Hardware Information Does Not Match With Your Dongle Top [work] — Top-Rated & Working
The error message "Autodata 3.45: The hardware information does not match with your dongle" typically occurs when the software's Sentinel security emulator cannot verify your computer's unique hardware ID against the registered license. This often happens after hardware changes, OS updates, or incorrect initial setup. Primary Troubleshooting Steps Regenerate Hardware ID (UID):
Navigate to your Autodata installation folder and locate the GetUid-x32 or GetUid-x64 folder based on your system.
Right-click the GetUid executable and select Run as Administrator.
Note for 64-bit systems: You may need to run this tool, restart your PC, and then run it again to get the correct 10-digit code. If it shows "640000000," it is incorrect. Update License Registry:
Once you have the correct 8 or 10-digit UID, you must obtain a matching license registry file.
Double-click the new .reg file to import it into your system registry. Restart the Emulator: Locate the AuDaS0 folder in your installation directory.
Find the emulator start icon (often a green traffic light) and run it as an administrator.
Wait 2–4 minutes for Windows to recognize the "new hardware". Secondary Fixes & Configuration
Sentinel Drivers: Reinstall the Sentinel Protection Installer if the hardware key is still not recognized. Ensure the correct version for your 32-bit or 64-bit OS is used.
Regional Settings: In some cases, this error is triggered by incompatible system language settings. Change your Regional Settings to English (United States) in the Control Panel.
Disable Antivirus/UAC: Security software can block the emulator from "signing" system files. Temporarily disable your antivirus and User Account Control (UAC) during installation and emulator startup.
Windows "Test Mode": Ensure your Windows is in Test Mode (indicated by text in the lower-right corner). If not, use the DSEO (Driver Signature Enforcement Overrider) tool to enable it and sign the emulator system file. Verification
Check the Device Manager after starting the emulator. You should see a "Sentinel" or "Universal Serial Bus controller" entry without warning symbols, indicating the software successfully "sees" the hardware dongle. Installing Autodata 3.45 Guide | PDF - Scribd
This error occurs when the hardware ID (UID) used to generate your software license does not match the actual ID of your current PC or the Sentinel dongle emulator Core Causes Invalid Hardware ID:
The license was generated for a different computer or using an incorrect UID (e.g., 6400000000 is often an error code, not a valid ID). Emulator Not Running:
The software expects a hardware dongle; if the emulator isn't active, it cannot "match" the hardware information. Driver Failure: Sentinel Protection Driver
is missing or not properly communicating with the virtual key. Troubleshooting Steps Restart & Verify UID: Reboot your PC and run the tool (x86 or x64 depending on your system) as an Administrator
to ensure you are using the correct 8-digit or 10-digit code. Activate Emulator:
Open your installation folder and look for a "Start Emulator" or green traffic light icon. Run this as an Administrator to bridge the software to your hardware ID. Check Driver Status: Device Manager
. You should see "SafeNet Sentinel Hardware Key" listed. If not, reinstall the Sentinel Protection Installer. Regional Settings: If the error persists, some versions require your Windows Regional Settings to be set to English (United States) to properly parse the license file. Disable Antivirus/UAC:
Ensure your Antivirus is temporarily disabled during installation, as it may block the registry files or emulator from loading correctly.
For detailed visual walkthroughs, you can refer to guides on or video troubleshooting on To help you specifically, could you tell me: Are you on Windows 10 or 11 Did you recently change hardware or reinstall your OS? What is the UID number
The error "The hardware information does not match with your dongle" in Autodata 3.45 typically occurs when the unique Hardware ID (UID) of your computer doesn't match the one used to generate your license registry file. This often happens after a Windows update, hardware change, or if the initial setup steps were missed. Steps to Resolve the Hardware Mismatch Generate a New UID:
Navigate to your Autodata installation folder (usually C:\ADCDA2) or the "Keygen" folder in your installation package.
Right-click on GetUid-x64 (or GetUid-x86 for 32-bit systems) and select Run as Administrator.
Crucial: If the UID generated is 6400000000, it is invalid. Restart your PC and try again. Create a New License Registry File: Open your Keygen/License generator program.
Paste the last 8 digits of the UID you just generated (do not include the first two digits, which are usually "64"). The error message " Autodata 3
Generate the new .reg file (often named License.reg or similar). Apply the New Registry Settings:
Double-click the newly generated .reg file and confirm "Yes" to merge it into your Windows Registry.
Go to the RegSettings folder in your installation files and run the specific registry fix for your OS (e.g., RegSettings_x64.reg). Restart the Emulator: Run the Start Emulator (or ndas.exe) as an Administrator.
If you are on Windows 10 or 11, ensure Test Mode is enabled and visible in the bottom-right corner of your desktop. Important Troubleshooting Tips
Regional Settings: Ensure your Windows Regional Settings are set to English (United States). This is a common cause for runtime errors even if the dongle matches.
Run as Admin: Every executable related to the fix (GetUid, Emulator, and the Autodata shortcut) must be run as an Administrator.
Driver Signature: If the error persists, you may need to use DSEO (Driver Signature Enforcement Overrider) to sign the emulator system file (AuDaS0.sys) and restart.
Did these steps successfully generate a new UID for you, or do you still see the 6400000000 error?
Autodata 3.45 Installation Guide | PDF | 64 Bit Computing - Scribd
How to Fix Error 345
| Solution | Description | When to Use |
|----------|-------------|--------------|
| Re-activate the license | Contact AutoData support or use their license management tool to generate a new hardware fingerprint file. | After motherboard or CPU replacement. |
| Restore original hardware | Revert to the old network card, hard drive, or disable newly added adapters. | Temporary diagnostic – not ideal for long term. |
| Dongle driver reset | Uninstall, clean registry entries (using dongle removal tools like haspdinst.exe -remove), then reinstall. | When a driver corruption is suspected, not actual hardware change. |
| License transfer procedure | Request a "dongle reset" from AutoData. This erases the old hardware binding. | When moving the dongle to a permanent new PC. |
Preventive recommendations
- Always use vendor-supplied dongles and firmware updates.
- Keep Autodata and dongle firmware in sync.
- Maintain a record of dongle IDs tied to licenses.
- Avoid using cloned or second-hand dongles without re-validation from vendor.
If you want, I can draft a concise email to vendor support with the details filled in—tell me the exact dongle IDs, software/firmware versions, and OS.
This error typically occurs when the hardware ID (UID) or the registry entry for the Autodata 3.45 emulator does not align with the security dongle/license files provided with your installation Quick Solutions for "Hardware Information Does Not Match" Run as Administrator : Ensure you are running the Start Emulator Autodata 3.45 application by right-clicking and selecting Run as Administrator
. Failing to do this often prevents the software from reading the hardware ID correctly. Verify Registry Files
: The installation usually requires a unique identification number to generate a license log file. Make sure you have run the new generated registry file (e.g.,
) to register the hardware ID with your specific installation. Regional Settings : In many cases, Autodata requires your Windows Regional Settings to be set to English (United States)
to function correctly. If your system is set to another language, the dongle check might fail. Sentinel Driver Installation : This error is often linked to the Sentinel Protection Installer Unplug any physical USB keys. Sentinel Protection Installer 7.7.1 (or the version provided with your package).
Restart your computer—this is mandatory for Windows 7, 8, and 10. Enable Test Mode
: On Windows 10/11, the emulator often requires Windows to be in
to bypass digital signature requirements for the virtual dongle driver. If "Test Mode" does not appear in the bottom-right corner of your screen after installation, the emulator will not load. Step-by-Step Recovery Process Disable UAC
: Turn off User Account Control and disable your antivirus temporarily, as it may block the emulator's drivers. Clean Previous Drivers
: If you have multiple versions of Sentinel drivers, uninstall them and run sfc /scannow
in an Administrator Command Prompt to fix corrupted system files. Regenerate UID
: Use the "Get UID" tool provided in your crack/installation folder to ensure the number matches the one used to create your Command Prompt strings to manually enable Test Mode if it isn't appearing? Autodata 3.45 Installation Guide | PDF - Scribd
The error message "Autodata 3.45 the hardware information does not match with your dongle"
typically occurs when the software detects a discrepancy between your computer's hardware configuration and the security dongle (or emulator) required for authentication
. This is common in unofficial or "no-dongle" installations of Autodata 3.45. Common Causes Hardware Changes How to Fix Error 345 | Solution |
: Installing the software on a new PC or changing major components (like the motherboard or CPU) after initial setup. Incorrect Regional Settings
: The software often requires specific system locale settings, such as English (US) , to function properly. Emulator Mismatch
: If you are using an emulator, it may not be correctly "signed" or associated with your current hardware ID (UID). Driver Conflicts
: Corruption in the Sentinel key drivers or incorrect USB port assignment can prevent the software from recognizing the "key". Itasca International Troubleshooting Steps Check Regional Settings : Change your system's regional format to English (United States) via the Windows Control Panel. Verify Hardware ID (UID)
Run the "GetUid" utility (found in the installation or Keygen folder) as an Administrator
If your UID appears as "6400000000," it is often considered invalid; restart your PC and try again. Re-register Registry Files
: Go to the "RegSettings" folder in your installation directory. Run "DeleteRegSettings.reg," followed by the correct version for your OS (e.g., RegSettings_x64.reg for 64-bit systems). Resign the Emulator (DSEO) Driver Signature Enforcement Overrider (DSEO) tool to "Sign a System File". Point it to the file in your installation directory (often located at C:\Program Files (x86)\nodongle.biz\AuDaS0\AuDaS0.sys ) and restart your computer in "Test Mode". Reinstall Sentinel Drivers : If using a physical dongle, uninstall the device in Device Manager , then click Scan for hardware changes to let Windows reinstall the correct driver. using DSEO?
السلام عليكم حد عنده حل لمشكله اني كل ما اسطب autodata - Facebook
السلام عليكم حد عنده حل لمشكله اني كل ما اسطب autodata يطلعلي error e0209 علشان بيطلعلي hardware id 6400000000. Egyptian Automotive Society How do I resolve "Sentinel Key not Found" error
The error "the hardware information does not match with your dongle" typically occurs when the unique hardware ID (UID) of your computer does not align with the license registry file used by the Autodata 3.45 emulator. This usually stems from hardware changes, incorrect installation steps, or a failure to properly "sign" the emulator files on modern versions of Windows. Common Causes
Hardware Mismatch: The license file was generated for a different computer or a different hardware configuration (e.g., a new motherboard or network card).
Missing Test Mode: On Windows 7, 8, or 10, the system must be in Test Mode to allow unsigned emulator drivers to run.
Incorrect UID: The 8 or 10-digit UID used to generate the .reg license file was captured incorrectly.
Regional Settings: In some cases, regional settings not set to English (United States) can cause startup errors. Troubleshooting and Resolution Steps
Enable Test Mode and Sign DriversModern Windows versions block the virtual dongle drivers by default. You must use a tool like DSEO (Driver Signature Enforcement Overrider) to enable "Test Mode". After enabling it, you must reboot; a "Test Mode" watermark should appear on your desktop.
Verify the Hardware ID (UID)Run the GetUid-x86 or GetUid-x64 utility (depending on your OS) as an Administrator.
Note: If your UID appears as "6400000000", it is invalid; you must reboot and try again.
Registry Generation: Ensure the license registry file you are using was created using this specific UID.
Clean and Reinstall Sentinel DriversCorruption in the Sentinel key settings can cause matching errors. Uninstall the existing Sentinel software.
Run a cleanup utility like SSD Cleanup to remove residual driver data.
Reinstall the Sentinel protection installer and then the hardware key emulator files. Check Registry and Regional Settings
Ensure you have imported the correct registry settings for your architecture (32-bit vs. 64-bit).
If the software still fails to launch, try changing your computer's Regional Settings to "English (United States)" through the Control Panel.
Restart the EmulatorAlways run the emulator (often a green traffic light icon or AuDaS0) as an Administrator. It may take 2–4 minutes for the drivers to fully initialize. Autodata 3.45 Installation Guide | PDF - Scribd
Troubleshooting Autodata 3.45: "The hardware information does not match with your dongle"
If you are trying to launch Autodata 3.45 and are met with the error "The hardware information does not match with your dongle," you aren't alone. This is one of the most common hurdles for technicians and DIYers using this specific version of the software. Always use vendor-supplied dongles and firmware updates
Essentially, this error means the software's security layer cannot verify that your computer’s hardware ID (HWID) matches the license signature or the physical/virtual dongle provided with the installation. Why Does This Error Occur?
Autodata 3.45 uses an emulation system to mimic an older hardware protection key (a dongle). The "Mismatch" error typically triggers for one of three reasons:
Hardware Changes: You installed the software, but then changed a hardware component (like a Wi-Fi card or motherboard) or updated your BIOS.
Registry Corruption: The Windows Registry entries that store the "Hardware ID" have been altered or deleted.
Incomplete Emulation: The Virtual USB Multikey or the "Sentinels" driver isn't running correctly in the background. Step-by-Step Solutions 1. Run as Administrator
Before diving into technical fixes, ensure you are giving the software full permissions. Right-click the Autodata 3.45 desktop icon. Select Properties > Compatibility. Check the box "Run this program as an administrator." Click Apply and restart the app. 2. Update or Reinstall the Emulator Drivers
The software relies on a virtual driver to "see" the dongle. If this driver is blocked by Windows or failed to start: Open Device Manager. Look for Universal Serial Bus controllers.
Find Virtual USB MultiKey (it might have a yellow exclamation mark).
Right-click it, select Uninstall device, and restart your PC.
Re-run the install.bat or setup.exe found in the "Crack" or "Emulator" folder of your installation files. 3. Generate a New License Key (HWID Tool)
Since the error is a "mismatch," you may need to re-register the software to your current hardware signature. Navigate to your Autodata installation folder.
Look for a tool usually named GetHWID.exe or License Manager. Run it and copy the unique code it displays.
If your installation package came with a Keygen, paste that code into the generator to create a new .reg file.
Double-click the new .reg file to merge it into your Windows Registry. 4. Disable Antivirus and Windows Defender
Modern antivirus programs often flag the Autodata emulator as a "Trojan" or "Riskware" because it mimics hardware. Temporarily disable Real-time Protection.
Check your Protection History to see if a file named ndas.sys or multikey.sys was quarantined. If so, restore it and add it to your "Exclusions" list. 5. Check Windows Version Compatibility
Autodata 3.45 was designed for older environments. If you are on Windows 10 or 11, the "mismatch" can be caused by Driver Signature Enforcement.
You may need to restart Windows in "Disable Driver Signature Enforcement" mode to allow the virtual dongle to load. Final Tip: The "Date" Trick
Some versions of Autodata 3.45 are time-bombed. If the hardware match fails unexpectedly, try changing your computer’s system date back to 2014 or 2017. If the software opens, you know the issue is a license expiration rather than a hardware fault.
Troubleshooting Autodata 3.45: "The Hardware Information Does Not Match With Your Dongle"
Autodata 3.45 remains one of the most popular and enduring versions of the automotive technical software used by mechanics and car enthusiasts worldwide. However, users trying to install or run the software on modern Windows systems often encounter a critical error message that prevents the program from launching:
"The hardware information does not match with your dongle."
This error effectively locks the user out of the software. In this article, we explore why this error occurs and the step-by-step solutions to resolve it.
Preventing AutoData 345 Errors in the Future
Once you fix the error, protect yourself:
| Action | Why it helps |
|--------|---------------|
| Use a powered USB hub | Prevents voltage drops that corrupt dongle communication. |
| Freeze your PC configuration | Document your hardware. Avoid motherboard/HDD changes without deactivating first. |
| Keep a backup activation file | In AutoData, go to Help → License → Backup License. Save the .lic file to cloud storage. |
| Disable automatic driver updates | Windows Update can silently change chipset drivers, triggering Error 345. |
| Run AutoData on a dedicated PC | Isolate it from frequent OS changes. Many shops use a cheap Windows tablet or laptop just for diagnostics. |
Solution 2: Full Deactivation and Reactivation (For Dongles from Another PC)
If you moved from PC-A to PC-B and kept the same dongle, the hardware mismatch is permanent. You must deactivate the old fingerprint.
For legitimate license holders:
- Recover the original PC (PC-A) where the dongle was last working.
- Open AutoData on PC-A.
- Go to Help → License → Deactivate / Unregister.
- Unplug the dongle from PC-A.
- Plug the dongle into PC-B (the new PC).
- Launch AutoData. It will now treat the dongle as new and allow you to register using your original serial number and activation code.
- If PC-A is dead or formatted, you must contact AutoData support with proof of purchase (invoice, dongle serial number). They can remotely reset the dongle's binding.
Step 2: Reinstall the HASP/Sentinel Dongle Drivers
The "hardware information does not match" error is often driver-related.
- Unplug the Autodata dongle.
- Download the latest Sentinel HASP/LDK Runtime Environment from Thales (formerly SafeNet). Look for version 7.60 or higher, but ensure backward compatibility.
- Run the installer as Administrator.
- During installation, select "Remove previous versions" if prompted.
- Restart your PC.
- Plug the dongle back in and let Windows detect it.
- Launch Autodata 345. If the error persists, proceed.