The "DPI Get Info Error" is a specific technical issue encountered by users of the Direct Package Installer (DPI) , a third-party tool used to send PKG files to a jailbroken PlayStation 4 Go to product viewer dialog for this item. Error Causes
This error typically indicates a communication failure between the DPI application on your PC/Android device and the . Common causes include:
Background Connection Issues: The error often appears if the Remote Package Installer (RPI) app on the
is closed or running in the background when the push is attempted.
Network Configuration: A mismatch in IP addresses or a firewall blocking the from connecting back to your device can trigger the error.
Payload Conflicts: In some cases, the Goldhen payload server fails to execute multiple payloads correctly, causing the download service to re-initialize improperly. Standard Solutions
Most users can resolve the "Get Info Error" by following these troubleshooting steps: Reboot the Console: A simple restart of the often clears temporary payload execution errors. dpi get info error ps4 link
Open RPI on PS4 First: Ensure the Remote Package Installer application is open and active on your before sending a link from your PC. Adjust Goldhen Settings:
Try using the webkit binloader instead of the standard Goldhen payload server.
Disable the FTP Server in Goldhen, as it may conflict with the installer. Modify DPI Options:
Disable "Segmented Download" and "Proxy Downloads" in the PC tool's options menu.
If using an Android device, ensure you do not close the DPI app while it is processing compressed files.
Check for Hidden Notifications: Delete any failed or "corrupted data" notifications in the PS4's notification menu, as these can block new installation attempts. Advanced Troubleshooting The "DPI Get Info Error" is a specific
If the issue persists, you can enable more detailed logs to identify the specific failure point: Close the DPI application on your computer.
Open the Settings.ini file in the program directory and set ShowError to True.
Attempt the install again; the application will generate a DPIServer.log file which can be shared with the developer on GitHub for further diagnosis.
Are you currently using the PC or Android version of the Direct Package Installer?
Capture cards and link software rely on USB 3.0 speeds. If you have multiple peripherals (keyboards, mice, external hard drives) plugged into the same USB controller, the PS4 (or your PC) fails to allocate enough bandwidth for the video link, resulting in a DPI handshake failure.
If you are using a capture card, try Remote Play instead (or vice versa). The error might be specific to the physical chipset of your current hardware. Causes of the DPI Get Info Error
Q: Does this error mean my PS4 is broken? A: No. In 95% of cases, it’s a software or database issue, not a hardware failure.
Q: Will I lose my game progress? A: Fixes 1–5 (reboot, rebuild database, reinstall CMA) are safe. Fix 7 (initialization) will wipe everything, so that is a last resort.
Q: Can I bypass the DPI error and still transfer files? A: No. The error blocks any data transfer because the system cannot validate file integrity. You must resolve the root cause.
Q: Does this error appear on PS5? A: Rarely. The PS5 uses a different content transfer protocol (Wi-Fi direct vs. CMA). However, if you see a similar error on PS5, try the network fixes above.
If the network is sound, the app may be sending corrupted data.
Settings > Remote Play Connection Settings and select "Forget Device" for your mobile, then attempt to pair them again via the on-screen code.Follow these solutions in order. Start with the easiest (no data loss) and move toward more advanced repairs.
Once you’ve resolved the "DPI Get Info Error PS4 Link," follow these best practices to avoid recurrence: