Most Hi-Sharp DVRs have a built-in password recovery feature.
00000000000000 (eight zeros)12345612345If the DVR has a RS-232 port (9-pin serial):
Ctrl+C or Esc to enter U-Boot/console.default
save
reset
This restores factory defaults without removing footage.
If the above fail or you prefer professional help:
Many Hi Sharp DVRs leave the factory with standard passwords. Try these combinations first:
| Username | Password | |----------|----------| | admin | (blank – nothing) | | admin | 12345 | | admin | 123456 | | admin | 1111 | | admin | 888888 | | 888888 | 888888 | | admin | admin |
How to attempt:
admin as the username.Note: Some newer Hi Sharp models require password creation during initial setup. If your DVR was set up by a technician, skip to Method 3.
Note: If you see "System Recovering" after this, you may need to reflash the firmware via a USB stick (search for "Hi Sharp firmware DAHUA/HIK firmware").
The Hi Sharp DVR reset password fix ranges from embarrassingly simple (default 12345) to moderately complex (XML file generation). In 9 out of 10 cases, the SADP tool extraction method will restore full access without data loss.
Don't be intimidated by the technical steps. The process is standard across the security camera industry. If you have a monitor attached to the DVR, the GUI method is best. If you are remote, use the network configuration tool.
Final professional advice: The moment you get back in, back up your configuration and upgrade the firmware to the latest version. Manufacturers often patch these backdoor exploits, but they also introduce proper "Forgot Password" email features.
You are now the expert. Go fix that DVR and get your security footage back online.
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To reset the password on a Hi Sharp DVR , you can typically use the official "Dynamic Password" method, which involves generating a temporary code based on the device's current system date and serial number. 1. The Dynamic Password Method (Most Common)
Hi Sharp systems often use a time-sensitive "Super Password" for recovery. Access the Login Screen: On your DVR monitor, right-click and select Locate the Forgot Password Button: "Forgot Password" "Retrieve Password" button on the login prompt. Identify the Device Info: A window will pop up showing the Serial Number System Date/Time currently set on the DVR. Generate the Super Password: Hi Sharp Support or use a "Super Password" generator tool (like GenSuperPassword.exe ) if provided by your vendor. You must provide the
date shown on the DVR screen (e.g., 2026-04-16), as the code changes daily. Enter the Code:
Type the generated code into the password field. If successful, the account will initialize, and you can set a new password. www.mvteamcctv.com 2. Default Credentials
If you have recently factory reset the device or it is brand new, try the standard factory defaults: (case sensitive) , or leave it www.hisharp.com 3. Hardware Factory Reset
If software methods fail, you can manually reset the hardware to clear all settings, including the password. Locate the Reset Button:
Power off the DVR and look for a small button on the back panel. If it's not visible, you may need to unscrew the outer casing to find a button on the PCB (motherboard) labeled Perform the Reset: Press and hold the reset button. While holding, power on the DVR. Keep holding for 10–15 seconds until you hear a beep or see the system reboot.
The DVR will return to factory settings, allowing you to log in with the default credentials. Techage.com 4. Remote Reset via Browser If the DVR is connected to your network: Find the DVR's IP address using the Hi Sharp IP Finder tool Enter the IP into a web browser on your PC. On the login page, click Forgot Password
. Depending on your firmware, it may allow you to reset via a pre-configured security email or by scanning a QR code with a mobile app. www.hisharp.com contact link for Hi Sharp technical support? FAQ - Support | HI SHARP INTELLIGENCE
To reset the password on a Hi Sharp DVR , you can use several methods depending on your access level and specific model. The most official method involves obtaining a Dynamic Code directly from the device's interface to send to technical support. Official Password Recovery via Support
If you have forgotten your administrator password, follow these steps as recommended by the Hi Sharp FAQ:
Navigate to Password Retrieval: On the login screen, go to Forget Password, then Retrieve Password. Generate a Dynamic Code: Click on the Dynamic Code page. hi sharp dvr reset password fix
Submit the Code: Take a screenshot or photo of this dynamic code and share it with your regional distributor or the seller you purchased from.
Direct Contact: Alternatively, email Hi Sharp technical support at sales@hisharp.com.tw with your region, model number, and serial number to request a reset code. Common Default Credentials
Before attempting a hard reset, try the standard default credentials if the device has not been previously configured: Username: admin | Password: 123456 Username: admin | Password: admin Hardware Reset Methods
If software-based recovery is not possible, you can attempt a hardware reset to restore factory settings. Note that this often requires opening the device:
Internal Reset Button: Some models feature a physical reset button on the motherboard (PCB). While the device is powered on, press and hold this button for 10–30 seconds until you hear a beep.
Jumper Shorting (G1): Locate a jumper labeled G1 (two metal pins) on the motherboard. While the device is powered off, use a conductive material like tweezers to connect the two pins. Power on the device while maintaining the connection for 60 seconds, then release.
CMOS Battery Removal: Unplug the DVR and remove the coin-sized CMOS battery from the motherboard for 5–10 minutes. Reinserting it may clear temporary memory and revert certain settings. Password Security Features
Newer Hi Sharp models allow you to set up recovery options during the initial Wizard Setup:
Security Questions: You can configure questions and answers to allow for self-service password recovery.
Pattern Lock: This provides an alternative login method that can be configured alongside a standard password. FAQ - Support | HI SHARP INTELLIGENCE
If you are locked out of your Hi Sharp DVR, you can regain access by using the built-in "Dynamic Code" feature or by trying common manufacturer default credentials. 🛠️ Official Reset Method (Dynamic Code)
The most reliable way to reset a modern Hi Sharp DVR is through their official support channel using a temporary code generated by the device itself.
Generate the Code: On the login screen, click "Forget Password", then navigate to "Retrieve Password". Select the "Dynamic Code" page.
Capture the Screen: Take a clear photo or screenshot of the Dynamic Code displayed on your monitor.
Contact Support: Send this image, along with your device's Model Number and Serial Number, to sales@hisharp.com.tw or contact your regional distributor.
Enter Temporary Password: They will provide a unique code that allows you to log in and set a new permanent password. 🔑 Try Default Credentials
If your DVR has never been configured or was recently factory reset, it may still use its default login: Username: admin Password: admin or 123456 🔌 Hardware & Alternative Fixes
If you cannot use the software method, you may need to perform a physical reset.
Physical Reset Button: Check the back panel or inside the unit on the motherboard for a small button labeled "Reset." Press and hold it for 10–30 seconds while the device is powered on.
Remove CMOS Battery: Power off and unplug the DVR. Open the case and remove the coin-sized CMOS battery for about 5–10 minutes to clear stored settings.
Mobile Apps: Hi Sharp devices often work with the Superlive Plus or Hi Sharp EX apps (available on Google Play and iOS), which may offer password recovery options if your email was previously linked.
For a general overview of how to perform a hardware reset on various DVR systems, you can watch this guide: How to Reset DVR Password Sortmytask YouTube• 11 Jan 2021 To help you find the exact steps, could you let me know: What is the exact model number (e.g., HS-HK or KD series)? Does your login screen show a QR code or a serial number? Do you have access to the internal motherboard, or FAQ - Support | HI SHARP INTELLIGENCE
Forgetting the administrator password for your Hi Sharp DVR can be a significant roadblock, but there are several official and technical methods to regain access. Whether you need a quick default login or a complete factory reset, this guide covers the verified fixes. 1. Try Default Passwords First
Before attempting technical resets, try the factory default credentials. For many Hi Sharp DVR and NVR models, the standard login is: Username: admin Password: 123456
Alternatively, some older or specific series may use 1234 or leave the password field blank. 2. Use the "Retrieve Password" Feature (GUI) Method 1: The "Forgot Password" Feature (Master Code)
Modern Hi Sharp devices include a built-in recovery wizard on the local login screen.
Step 1: Click on Forgot Password or Retrieve Password on the DVR login page.
Step 2: If you previously set up security questions, you can answer them to create a new password immediately.
Step 3: If you did not set security questions, look for a Dynamic Code or QR Code option.
Step 4: Take a photo or screenshot of this dynamic code/QR code and send it to your regional distributor or contact Hi Sharp technical support at sales@hisharp.com.tw with your model and serial number to receive a temporary reset code. 3. Physical Hardware Reset (Motherboard)
If you cannot access the software menu, a hardware reset may be necessary. This requires opening the DVR casing.
Here’s a draft you can use for a support request, forum post, or internal note regarding resetting a password on a “Hi Sharp” DVR:
Subject: Hi Sharp DVR – Password Reset Fix
Issue:
Forgotten or unknown administrator password on a Hi Sharp DVR, preventing access to live view, playback, or system settings.
Fix / Solution Steps:
Locate the DVR’s serial number and system info
Use the “Forgot Password” or “Reset via Email” feature (if available)
http://www.hisharp.com/reset or a distributor’s portal).Use the universal/unlock tool for older models
Hard reset via serial console (advanced / last resort)
Contact Hi Sharp support or distributor
Prevention after fix:
To reset the password for a Hi Sharp DVR , you can use several methods depending on your access level and device model. The most direct official method is to use the dynamic code page provided by the system. Method 1: Using a Dynamic Code (Recommended)
If you are locked out, you can generate a code to send to technical support or a distributor for recovery. www.hisharp.com Go to the DVR's login screen and click on "Forgot Password" "Retrieve Password" and navigate to the "Dynamic Code" Take a clear screenshot of the dynamic code page.
Send this screenshot, along with your region, model number, and serial number, to sales@hisharp.com.tw or contact your regional distributor. www.hisharp.com Method 2: Physical Hard Reset (Hardware Fix)
If software methods fail, a hardware reset may restore the device to factory settings. Reset Button:
Look for a physical button or pinhole at the back or inside the device on the motherboard. While the DVR is powered on, press and hold this button for 5–30 seconds until you hear a beep. Motherboard Jumper:
If there is no button, some models have two jumper points on the motherboard. You can carefully bridge these two points with a metal tool (like a tweezer) while powering on the device to trigger a reset. Battery Removal:
Some users have success by removing the CMOS battery from the motherboard for a few minutes while the device is powered off to clear the memory, though this may only reset the system clock. Method 3: Default Credentials
If the device has already been reset to factory defaults, try the common default credentials: provision-isr.nl or leave it to help with a physical reset? How to Reset DVR Password
To reset a Hi Sharp DVR password, the standard procedure involves using a "Dynamic Code" provided by the manufacturer or their distributors. 1. Use the Dynamic Code Method Connect a mouse to the DVR
This is the official self-service method for most modern Hi Sharp models.
On the DVR login screen, click "Forget Password" or "Retrieve Password".
Navigate to the "Dynamic Code" page on the device's interface.
Take a photo or screenshot of the QR code or dynamic code displayed on this screen.
Send this photo along with your device's model and serial number to your regional distributor or the seller you purchased from.
Alternatively, you can contact Hi Sharp support directly at sales@hisharp.com.tw to request a temporary reset code. 2. Check Default Credentials
If the device has never been configured or has been recently reset, try the factory default credentials: Username: admin Password: 123456 3. Hardware Factory Reset
If software-based recovery is not possible, you may need to perform a hardware reset to restore the device to its original factory settings.
Physical Reset Button: Look for a small button on the back of the DVR or inside on the motherboard (PCB). Press and hold it for 10–30 seconds while the device is powered on.
Jumper Pins: On some models, you can reset the password by "shorting" specific pins (often labeled G1 or having two adjacent holes) on the motherboard for about 60 seconds while powering on the device.
Note: A factory reset typically only affects settings and does not delete your existing video recordings, though this can vary by model. How to Reset DVR Password
Forgetting the password to your HI SHARP DVR can be a major roadblock to accessing critical security footage. Fortunately, there are several official and hardware-based methods to regain access. 1. Try Common Default Passwords
Before attempting a hard reset, verify if your system is still using factory settings. The default credentials vary by model:
Admin / 123456: This is the most frequent default for modern HI SHARP DVRs and NVRs. Admin / 1234: Common on older analogue HD units. Admin / 0000: Used on specific 16-channel DVR models.
Admin / Admin: Occasionally used for IP finder software logins. 2. Official "Dynamic Code" Reset
If you cannot log in, HI SHARP provides a "Dynamic Code" recovery method through their authorized channels:
On the DVR login screen, click "Forget Password" or "Retrieve Password".
Navigate to the "Dynamic Code" page, which will display a unique code or QR code. Take a photo or screenshot of this screen.
Contact your regional distributor or the seller you purchased the device from. You can also email sales@hisharp.com.tw with your region, model number, and serial number to receive a temporary unlock code.
3. Password Reset via Mobile App (Hi Sharp EX / Superlive Plus) For newer models with cloud features enabled: Resetting Password of DVR/NVR by Scanning QR Code
Here’s a step-by-step guide to resetting or fixing a forgotten password on a Hi Sharp DVR (Digital Video Recorder).
If software methods fail, you can reset the hardware settings to factory defaults by removing the internal battery. Note: This will erase all settings, but it usually preserves your recorded video footage.
Steps:
admin000000 or 123456 (or leave blank).Most older HI-Sharp DVRs (and generic rebranded DVRs) utilize a backdoor "Super Password." This is a temporary code generated based on the current date and time displayed on your monitor.
How it works: The DVR algorithm takes the date (e.g., 12/05/2024) and calculates a temporary admin password. You enter this code, and it logs you in, allowing you to change the main password.
Steps to try:
000000888888666666admin