_best_ — Makemkv Automatic Hk Downloading Is Disabled Or Failed
"Automatic HK downloading is disabled or failed" occurs when the software cannot reach its update servers to download the necessary Hashed Keys (HK) required for decrypting 4K UHD Blu-rays
. This usually happens because the servers are located in regions often blocked by Western ISPs or firewalls. Root Causes Geographic Blocking: The update servers ( hkdata.fairuse.org hkdata.crabdance.com
) are frequently hosted in the Russian Federation. Many modern routers (like ) or ISPs (like Comcast/Xfinity ) block traffic from this region by default. DNS Issues:
Some DNS providers, such as Cloudflare (1.1.1.1), may occasionally have trouble resolving these specific domains. Disabled Settings:
You may have accidentally disabled "Enable internet access" in the program's general settings. Server Downtime:
Occasionally, the central server itself may be temporarily offline for maintenance. Primary Solutions 1. Use a VPN The most effective fix is to use a
). This bypasses ISP-level blocks and geographic firewalls. Connect to a server in a different country and restart MakeMKV. 2. Disable Router Geo-Blocking Automatic HK download disabled or failed - www.makemkv.com
Fix: "MakeMKV Automatic HK Downloading is Disabled or Failed"
If you’ve recently opened MakeMKV to rip a new 4K UHD Blu-ray and were greeted by the error message "Automatic HK downloading is disabled or failed," you aren't alone. This specific error prevents the software from decrypting the disc because it can't access the necessary "Hashed Keys" (HK) required for newer titles.
Without these keys, your high-def backup process grinds to a halt. Here is a straightforward guide on why this happens and how to fix it. Why is this happening?
MakeMKV uses a "Hashed Key" system to decrypt the AACS protection on UHD discs. Usually, the software automatically pings a central server to download the latest keys for newly released movies. The error occurs for three main reasons: makemkv automatic hk downloading is disabled or failed
Network Restrictions: A firewall or antivirus is blocking MakeMKV from reaching the internet.
Server Downtime: The primary host for the keys is temporarily offline.
Security Settings: Your MakeMKV settings are configured to prevent web access. Step 1: Enable Internet Access in Settings
The most common culprit is that the "Web Access" feature has been toggled off. Open MakeMKV. Go to View > Preferences (or click the wrench icon). Navigate to the General tab. Ensure the box labeled "Allow internet access" is checked. Restart the application and try loading the disc again. Step 2: Manually Update the HK Database
If the automatic downloader is failing due to server issues, you can bypass it by manually providing the keys.
Find a Keyfile: Visit the MakeMKV forums or trusted community repositories to find the _keys.db or the latest hashed key list.
Locate your Data Directory: In MakeMKV, go to Preferences > General and look at the "MakeMKV data directory" path (usually in your Documents or AppData folder).
Place the File: Download the latest keys and drop them into that specific folder.
Restart: Once the file is in the directory, MakeMKV will prioritize the local file over the web download. Step 3: Check Firewall and VPNs
If your settings are correct but it still fails, your system might be "stealth-blocking" the connection. "Automatic HK downloading is disabled or failed" occurs
VPNs: Some VPNs interfere with the specific port MakeMKV uses. Try disconnecting your VPN.
Windows Firewall: Add an exception for makemkv.exe or makemkvcon.exe.
ISP Blocking: In rare cases, certain ISPs block the key server domains. Switching your DNS to Google (8.8.8.8) or Cloudflare (1.1.1.1) often resolves this. Step 4: Use a Custom Key Site
If the default server is down, you can point MakeMKV to a different URL. Go to Preferences > General.
In the "HK data hash URL" field, you can enter a mirror link (often found on the MakeMKV "UHD FAQ" forum thread). Note: Only use URLs from the official forum to avoid malware.
The "Automatic HK downloading is disabled" error is rarely a sign of a broken drive. It is almost always a connectivity or configuration issue. Start by checking your "Allow internet access" box, and if that fails, manually placing a keyfile in your data directory is a foolproof workaround.
When you encounter the error "Automatic HK downloading is disabled or failed,"
MakeMKV cannot connect to its decryption key server to download the hashed keys (HK) required for your specific disc
. This is most common when ripping UHD/4K Blu-rays, as these discs frequently require updated data not found in the initial software installation. Common Causes ISP or Router Blocking: Many ISPs (like ) or advanced routers (such as
) block the MakeMKV key servers because they are hosted in regions like Russia. DNS Issues: Step 3: Update MakeMKV
Some DNS providers, including Cloudflare, may occasionally fail to resolve the key server addresses. Software Settings:
The "Enable internet access" option might be unchecked in the application’s preferences. How to Fix the Error 1. Enable Internet Access in MakeMKV
First, ensure the software is actually allowed to go online: Open MakeMKV and go to View > Preferences Check the box for "Enable internet access." Restart the application and try the disc again. 2. Use a VPN or Mobile Hotspot
Since the most frequent cause is network-level blocking, bypassing your home network often solves the problem instantly. Automatic HK downloading is disabled or failed. Jun 3, 2568 BE —
Step 3: Update MakeMKV
- Ensure you're running the latest version of MakeMKV. You can check for updates by going to Help > Check for Updates.
- If an update is available, follow the prompts to download and install the latest version.
Still Not Working? Final Workarounds
- Use a different decryption tool first: Run the disc through AnyDVD HD (commercial) or DVDFab Passkey (trial) in the background, then rip with MakeMKV. Those tools handle HK updates differently.
- Disable automatic HK check entirely (not recommended): In preferences, uncheck “Automatic HK downloading”. Then manually place the latest HK file as described above. This stops the error message but requires manual updates for new discs.
MakeMKV Error: "Automatic HK Downloading is Disabled or Failed" – Complete Fix Guide
MakeMKV is widely considered the gold standard for ripping Blu-ray and DVD discs to MKV format. However, like any software that relies on dynamic encryption keys, it occasionally throws cryptic errors. One of the most frustrating messages users encounter is:
"Automatic HK downloading is disabled or failed."
This error typically appears when you insert a new Blu-ray disc. It signals that MakeMKV cannot retrieve the necessary Hash Keys (HK) to decrypt the disc. Without these keys, you cannot rip the movie.
This article will explain what this error means, why it happens, and provide seven proven solutions to fix it permanently.
Step 2: Update MakeMKV to the Latest Version
- Open MakeMKV and go to Help > Check for Updates.
- If an update is available, follow the prompts to download and install the latest version.
- Restart MakeMKV and try enabling the automatic HDR downloading feature again.
3. Update MakeMKV
Download and install the latest version from the official MakeMKV forum. The HK data format changes over time, and new versions have better fallback mechanisms.
macOS Users
- Go to System Settings → Privacy & Security → Files and Folders – ensure MakeMKV has access to your Downloads folder (where dumps are saved).
- For macOS 14+ (Sonoma/Ventura), check Local Network permission – some users report this blocks communication.