The default credentials for OnTime software vary depending on whether you are using the attendance management suite or the project management platform by Axosoft. Common Default Credentials Axosoft OnTime (Project Management) : [None/Blank] ONtime Employee Manager (Attendance & Biometrics) (Note: Capital 'A' is often required) OnTime (Cast & Crew) Username/Password
: Typically supplied via email by the Support Department upon setup. support.axosoft.com Accessing & Managing Credentials How to add new user in ONtime?
Statistic: According to Verizon’s Data Breach Investigations Report, over 80% of hacking-related breaches involve weak or stolen credentials – and default passwords are the weakest link.
Leaving default credentials unchanged exposes the system to: ontime software default username and password
To check if default credentials are still active:
No. Ontime Cloud (SaaS) does not have a universal default. Your cloud credentials are emailed during subscription setup. If lost, use the “Forgot Password” link on the cloud login page.
While Ontime Software has multiple versions (Ontime Suite, Ontime Riga, Ontime VisiWatch), the overwhelming majority use a consistent default credential pair. The default credentials for OnTime software vary depending
Default Username:
adminDefault Password:admin(or in some older 4D/FileMaker-based versions:adminor blank)
For specific modules or database connections (especially in older FileMaker/4D deployments), you may encounter:
| Version / Module | Default Username | Default Password |
|---------------------------|------------------|------------------|
| Ontime Suite (standard) | admin | admin |
| Ontime Riga Terminal | admin | admin |
| Ontime VisiWatch (SQL) | sa | (blank or admin) |
| Ontime 4D (legacy DB) | Administrator | (blank) |
| Web interface (IoT device)| ontime | ontime | Unauthorized payroll or dispatch changes – Attackers could
Important: If you have an OEM version (branded for a specific reseller or integrator), the default might be changed at the factory. In those rare cases, check the sticker on the physical terminal or contact your vendor.
If you are in front of the login screen, follow these steps carefully:
admin in the username field and admin in the password field.Some older Linux-based terminals (circa 2015) used root / ontime for SSH access. That is a system-level account, not the application login. The application login remains admin / admin.
localhost or the terminal’s IP).adminadminIf the login fails, ensure the Ontime service is running (check Windows Services for
OntimeServeror4D Server).