The phrase "Red Giant ID and Password Work" refers to the transition and management of legacy Red Giant user credentials into the modern MyMaxon ecosystem. Since early 2021, Maxon has consolidated all Red Giant accounts to streamline licensing for tools like Trapcode, Magic Bullet, and Universe. How to Make Your Red Giant Login Work
If you are returning to these tools or setting them up on a new machine, your old Red Giant ID and password have likely been migrated.
Migrated Accounts: Accounts registered at redgiant.com were automatically transferred to MyMaxon. You should use the same email you used for Red Giant.
Password Setup: If you haven't logged in since the merger, use the "Forgot Password" option at my.maxon.net to set a new password for the updated system.
Accessing Licenses: Once logged in, you can find your legacy serial numbers in the Manage or Licenses section at the bottom of your profile. Troubleshooting "ID and Password" Failures
If your credentials aren't being accepted in the Maxon App (the desktop manager for these plugins), try these steps: Application Manager - Maxon
If you are trying to use your original Red Giant ID and password, please note that all Red Giant accounts were migrated to the MyMaxon system in 2021. To access your products and serial numbers, you must now use the Maxon App or the MyMaxon portal. How to Access Your Account
Use Your Original Email: Log in to my.maxon.net using the same email address you originally used for your Red Giant account.
Reset Your Password: If you haven't logged in since the migration, your old password will not work. Use the Forgot Password option on the Maxon login page to set a new one.
Retrieve Legacy Serials: Once logged in, you can find your old Red Giant serial numbers by navigating to the Manage or Legacy Licenses section. Common Login & Licensing Issues
Red Giant Application Manager: This older manager is no longer supported for current versions. You should uninstall the Red Giant Application Manager and use the Maxon App instead.
Serial Number Errors: If a serial number isn't working in the Maxon App, verify that you have the correct version of the software installed. Legacy serials only work for the specific versions they were purchased for (e.g., Trapcode 15 vs. Trapcode 2023). red giant id and password work
Third-Party Purchases: If you purchased through vendors like B&H or Toolfarm, your history might not be in the Maxon portal. You must contact those vendors directly for your order details.
Are you currently seeing an error code or a specific watermark on your plugins while logged in? Red Giant Universe Plug Ins Not Working - Adobe Community
Since the 2021 migration to the MyMaxon system , original Red Giant IDs and passwords no longer work on the legacy redgiant.com
site. Instead, all Red Giant accounts were automatically transitioned to Maxon accounts using the same email address. Accessing Your Account To manage your Red Giant products, you must now use the Maxon login portal
The email address associated with your original Red Giant purchase. If you haven't set one up since the 2021 migration, use the "Forgot Password" option to create a new one for the Maxon system. You can now enable Multi-Factor Authentication (MFA) through your Maxon profile for added security. Managing Licenses
All legacy licenses and serial numbers have been moved to the Maxon account management page Legacy Serials: Found at the bottom of the section under the Legacy Licenses Importing: You can import old serial numbers directly into the by selecting "Import Your Serials" from the menu. Activation:
to activate current Red Giant products; older products (pre-2019) may require manual serial entry into specific installers provided by Maxon Support Troubleshooting Common Issues
If your credentials aren't working as expected, check the following: Incorrect App: Ensure you are using the
rather than the discontinued "Red Giant Link" or "Red Giant Application Manager". License Mismatch:
If your plugins show watermarks despite being logged in, try signing out and back in to refresh the license state. Error Logs: If the app fails to log in, you can generate a MaxonErrorReport to send to technical support for review.
If your Red Giant ID and password aren't working, it is likely because Red Giant accounts were migrated to the Maxon system in early 2021. You must now use the MyMaxon platform to manage your licenses. Steps to Regain Access The phrase "Red Giant ID and Password Work"
Use the MyMaxon Portal: Sign in at my.maxon.net using the exact same email address you originally used for your Red Giant purchases.
Reset Your Password: If you haven't accessed your account since the migration, use the Forgot Password option on the Maxon login page to set up a new password for the MyMaxon system.
Check Serial Numbers: Once logged in, your legacy serial numbers can be found under the "Legacy Licenses" or "Manage" sections of your account. Troubleshooting Login Issues
Update the Manager: Ensure you are using the latest version of the Maxon App (formerly Red Giant Application Manager), as older versions may have service connectivity issues.
Sign Out and In: A common fix for "license not found" errors or watermarks is to sign out of both the Red Giant Application Manager and the Maxon App, then sign back in specifically with your Maxon account.
Third-Party Purchases: If you bought your plugins through a vendor like Toolfarm or B&H, Red Giant may not have your record; you should contact those vendors directly for your order info.
For a visual guide on how to navigate the new Maxon application and ensure your plugins are properly licensed, watch this tutorial: How To Install Red Giant UNIVERSE In After Effects YouTube• May 7, 2024
Are you seeing a red 'X' watermark on your projects even after logging in?
Problems with Red Giant plugins after Maxon acquisition : r/AfterEffects
It looks like you're asking for help with a Red Giant product login — specifically, how to use your ID and password to activate or access your software.
Here's a clear, step-by-step guide to make sure your Red Giant ID and password work properly. Step 1: Verify Your Current Credentials Before diving
Before diving into complex fixes, ensure you are using the correct combination. Your Red Giant ID and password work only if they match the unified Maxon system.
If your red giant id and password still refuse to work, resetting is the fastest solution. Do not create a new account—this will orphan your existing licenses.
To keep your credentials reliable:
| Practice | Why It Helps | |----------|----------------| | Use a password manager (e.g., Bitwarden, 1Password) | Prevents forgotten passwords | | Update password every 6-12 months | Reduces lockout risk from security resets | | Register a recovery email | Restores access if primary email is lost | | Keep Maxon App updated | Old app versions may reject valid logins | | Avoid VPNs during login | Some corporate VPNs block Maxon’s auth servers |
If you have followed every step and your red giant id and password still do not work, the issue may be on Maxon’s backend—for example, your account may be flagged, locked, or incorrectly merged.
Q: Can I use my old Red Giant ID password with the new Maxon system? A: No. Passwords were not transferred for security reasons. You must perform a password reset via Maxon’s portal to create a new one.
Q: Why does the Maxon App say "Invalid ID" even though I just logged into the website? A: Browser cookies are different from app tokens. The app may be pointing to an old authentication server. Update the Maxon App to the latest version (v2.2+).
Q: Do Red Giant perpetual licenses require a login? A: Yes, but only once. After you activate a perpetual license with your ID and password, you can switch to "Offline Mode." Future updates, however, will require re-authentication.
Q: "Red giant id and password work" on my home PC but not on my work PC. Why?
A: Your work PC likely has group policies blocking the license daemon. Contact your IT department to whitelist *.maxon.net on ports 80 and 443.
Q: I got a new computer. Can I use the same ID and password? A: Yes, but you must first deactivate the license on your old computer via the Maxon App (Settings > Deactivate). Otherwise, the new computer will trigger a "max devices exceeded" error disguised as a login failure.