Here’s a full step‑by‑step guide to resetting the waste ink pad counter on Epson L380 / L382 / L383 / L385 / L485 / L386 using the Adjustment Program.
⚠️ Warning
Resetting the counter without replacing the waste ink pads may cause ink leakage. Only reset if you have cleaned/replaced the pads or are doing an emergency reset.
Go to Devices and Printers > Right-click your Epson L380 > Properties > Hardware. Ensure the driver is "USB Printing Support" – not "Generic." Reset Epson L380-l382-l383-l385-l485-l386 Adjustment Program
The Adjustment Program (also called Resetter Tool or WIC Reset Utility) is service software used to:
⚠️ Not for daily use – only when printer shows “Service Required” or pads are full. Here’s a full step‑by‑step guide to resetting the
L380 Series).Q: Will resetting the counter damage my printer? A: No, the software reset does not touch hardware. However, if the physical pad is saturated, ink will eventually leak. Check your pad every 2 resets.
Q: How many times can I reset my Epson L380? A: Theoretically, unlimited times. Practically, the pad can absorb about 3-4 resets worth of waste ink before needing physical replacement. ⚠️ Warning Resetting the counter without replacing the
Q: Does this tool reset the page counter? A: No. The Adjustment Program resets the waste ink counter, not the total printed pages. Your Epson warranty counter remains unchanged.
Q: Can I use this on Linux or Mac? A: Not directly. You need a Windows virtual machine (like VirtualBox) or Wine. Most users just borrow a Windows laptop.
Q: My printer shows "Paper Jam" after reset – help! A: This is a coincidence. The reset tool does not affect sensors. Clear the paper path manually and turn the printer off/on.
| Error | Fix | |-------|-----| | “Communication error” | Reinstall USB driver, try USB 2.0 port | | Program freezes on “Check” | Run as Win7 compatibility mode | | “Timeout” error | Turn printer off/on before reset attempt | | Counters reset but error remains | Reset both Main + Borderless pads |