|best| Download | Trend Micro Listdeviceinfo.exe

The listdeviceinfo.exe file is a utility known as the Device List Tool. It is specifically designed to scan Windows endpoints for external devices to gather metadata—such as Vendor, Model, and Serial ID—required for configuring exceptions in Device Control or Data Loss Prevention (DLP) policies. How to Download and Run the Tool

The method for obtaining the tool depends on which Trend Micro product you are using: Worry-Free Business Security Services:

Log into the web console and navigate to PoliciesGlobal Exception Lists. Select Allowed USB Device List.

Click "How to get device information" and select the Device List Tool link to download it. Apex One / OfficeScan:

On-Premise: The file is typically located on your server at \PCCSRV\Admin\Utility\ListDeviceInfo.

Apex One as a Service: You can download it directly from the Trend Micro Success Portal.

Execution: Once downloaded or copied to the target Windows machine, double-click listDeviceInfo.exe. It will automatically generate an HTML or CSV report in your browser listing the connected hardware details. Key Technical Details

Function: It extracts hardware identifiers so administrators can "allow" specific USB or mobile devices that would otherwise be blocked by security policies.

Compatibility: This tool is designed for Windows endpoints only; it does not support macOS.

Outputs: The tool generates reports in both .html and .csv formats (CSV support began with DLP module version 6.2.1157).

Best Practice: Ensure all three fields (Vendor, Model, and Serial ID) are matched exactly when adding exceptions to ensure the rule functions correctly.

Are you looking to whitelist a specific USB device, or are you having trouble with the tool missing values in its report?

Running the Device List Tool - Trend Micro Online Help Center

Here’s a structured outline and analysis for a paper on Trend Micro’s listdeviceinfo.exe download behavior, focusing on security, forensic interest, and potential risks.


4. Data Collected (Simulated Output)

When run, it may output (stdout or a JSON file):


  "hostname": "WORKSTATION-01",
  "os": "Windows 10 Pro 22H2",
  "tm_version": "Apex One 14.0.12345",
  "network_interfaces": [
    "ip": "192.168.1.100", "mac": "00:1A:2B:3C:4D:5E"
  ],
  "process_list": ["svchost.exe", "msedge.exe", ...],
  "security_health": "OK"

This overlaps with data adversaries want for reconnaissance.


For Developers or Researchers

Trend Micro provides SDKs and API documentation for their endpoint products. Contact Trend Micro support or visit the Trend Micro Developer Portal (login required for enterprise customers).

Conclusion

ListDeviceInfo.exe is a small but vital cog in the machinery of Trend Micro’s endpoint protection. While errors involving this file can be frustrating, attempting to "patch" the problem by downloading the executable from the internet is a security violation that exposes the system to malware.

The file is not meant to be distributed as a standalone download; it is a component of a larger, cryptographically signed package. The correct approach is always to refresh the main installation package or utilize official vendor tools to repair the installation. In cybersecurity, the source of your files is just as important as the files themselves.

The listDeviceInfo.exe file is a legitimate utility developed by Trend Micro for Windows environments. It is primarily used to identify and collect unique hardware identifiers from external devices like USB drives, mobile phones, and wireless adapters to create security exceptions. Purpose and Functionality

The Device List Tool (listDeviceInfo.exe) serves as a diagnostic bridge for administrators using Trend Micro enterprise solutions such as Apex One, Worry-Free Business Security, and OfficeScan. Its core functions include:

Querying Identifiers: It extracts the Vendor, Model, and Serial ID of connected external devices.

Creating Exceptions: Collected data is used to populate "Approved Device Lists" or "Global Exception Lists," allowing specific trusted hardware to bypass Device Control or Data Loss Prevention (DLP) restrictions.

Reporting: Upon execution, it generates information in HTML and CSV formats, typically opening the results automatically in the default web browser. How to Download and Use

Because it is a specialized utility, it is not usually available as a standalone public download but is instead retrieved through the Trend Micro management console or server directory. Locating the Tool:

On-Premise Servers: It is often located in the server installation directory at \PCCSRV\Admin\Utility\ListDeviceInfo.

Cloud/Web Consoles: In Worry-Free Business Security, navigate to POLICIESGlobal Exception ListsAllowed USB Device List and click the link to download the Device List Tool. Execution:

Copy the listDeviceInfo.exe file to the target Windows machine where the external device is plugged in. Ensure all devices you wish to identify are connected.

Run the executable. It does not require a full installation. Applying Data:

Copy the exact Vendor, Model, and Serial ID from the generated report.

Paste these into your Trend Micro management console's exception settings to authorize the device. Compatibility and Requirements

Platform: The tool currently supports Windows platforms only.

macOS Users: To identify devices for Apex One (Mac), users must plug those devices into a Windows machine and run the tool there first to get the necessary IDs.

Precision: All three fields (Vendor, Model, Serial ID) must match exactly for an exception to function; users are advised not to guess missing values. If you'd like, I can help you with:

Finding the specific menu path for your version of Trend Micro (e.g., Worry-Free vs. Apex One).

Troubleshooting why a device isn't appearing in the generated report.

Formatting the CSV output for a bulk import of multiple devices.

Let me know which Trend Micro product you are currently using.

Running the Device List Tool - Trend Micro Online Help Center

Is Trend Micro ListDeviceInfo.exe Safe? Here Is What You Need to Know

The file ListDeviceInfo.exe is a legitimate software component belonging to Trend Micro's security suites [2].

If you have encountered this file name on your computer, noticed it running in your Task Manager, or need to download it to resolve a software issue, this guide will provide everything you need to know. What is ListDeviceInfo.exe?

ListDeviceInfo.exe is an executable file developed by Trend Micro [2]. It is primarily associated with the Trend Micro Titanium antivirus series and modern Trend Micro Security products. What is its purpose?

Hardware Inventory: The file scans and identifies connected hardware and external devices. trend micro listdeviceinfo.exe download

Compatibility Checks: It ensures connected devices do not conflict with security protocols.

Log Generation: It gathers data to help Trend Micro support troubleshoot hardware-related errors. Should You Download ListDeviceInfo.exe?

No, you should never download ListDeviceInfo.exe as a standalone file from third-party websites.

If you are looking for a "ListDeviceInfo.exe download" because your antivirus flagged it as missing or corrupted, downloading it from an unofficial site puts your PC at extreme risk. Why third-party downloads are dangerous:

Malware Distribution: Hackers often name malicious files after legitimate system or security files to trick users.

Outdated Versions: Unofficial sites host outdated files that may cause software instability.

No Digital Signature: Files from these sites lack the verified security certificates of genuine Trend Micro software. How to Get ListDeviceInfo.exe Safely

If your file is corrupted, missing, or causing errors, the only safe way to acquire or fix it is through official channels. Method 1: Reinstall Trend Micro

The most reliable way to restore a missing or broken ListDeviceInfo.exe is to clean install your security software.

Download the official removal tool from the Trend Micro Support Portal.

Uninstall your current Trend Micro software and restart your PC.

Log into your Trend Micro account and download the latest installer.

Install the software. This will place a fresh, uncorrupted version of the file on your system. Method 2: Use the Trend Micro Diagnostic Toolkit If the file is failing to run properly:

Search for Trend Micro Diagnostic Toolkit in your Windows search bar. Open the application. Navigate to the Uninstall or Support tab.

Use the built-in tools to stop and restart all Trend Micro components, which often fixes executable glitches. Is ListDeviceInfo.exe Safe or a Virus?

While the genuine file is completely safe, malware can easily masquerade under the exact same name [2]. How to verify the file is legitimate:

Check the File Location: The genuine file should always be located within the Trend Micro installation directory (usually inside C:\Program Files\Trend Micro\). If you find it in C:\Windows\ or your temporary files folder, it is likely malware [2].

Check the Digital Signature: Right-click the file, select Properties, and go to the Digital Signatures tab. It should explicitly list "Trend Micro, Inc.".

Check CPU Usage: The real file should only run briefly during system startups or support scans. If it is constantly using high CPU or memory, it may be compromised [2].

The listdeviceinfo.exe tool is a official utility from Trend Micro used by IT administrators to identify hardware details for external devices. It is primarily used to create "allow lists" for USB drives or mobile devices in environments with strict security policies. Core Functionality

Scans Endpoints: Detects external hardware currently connected to a Windows machine.

Extracts Data: Captures essential IDs like Vendor, Model, and Serial ID.

Generates Reports: Produces an HTML or CSV file that displays these details in a web browser.

Aids Compliance: Helps admins configure "Device Control" or "Digital Asset Control" by providing the exact parameters needed for exceptions. Where to Download

You typically won't find a direct public download link on the main Trend Micro website because it is bundled with specific enterprise products. For Business Users (Worry-Free / Apex One) Sign in to your Trend Micro Business Console. Navigate to PoliciesGlobal Exception Lists. Select Allowed USB Device List.

Click How to get device information to find the download link for the tool. For Local Server Access (OfficeScan / Apex One)

If you have access to the management server, you can find the executable pre-installed in the following directory:Server Installation Folder\PCCSRV\Admin\Utility\ListDeviceInfo.

Running the Device List Tool - Trend Micro Online Help Center

The Significance of Trend Micro's ListDeviceInfo.exe: A Deep Dive into Device Information Collection

In the realm of cybersecurity, gathering detailed information about devices within a network is crucial for effective threat detection and vulnerability management. Trend Micro, a leading player in the cybersecurity industry, offers a variety of tools designed to enhance security and threat intelligence. One such tool is ListDeviceInfo.exe, an executable file associated with Trend Micro's operations. This essay aims to provide an overview of the significance of ListDeviceInfo.exe in the context of device information collection and its implications for cybersecurity.

Understanding ListDeviceInfo.exe

ListDeviceInfo.exe is an executable file developed by Trend Micro. It is designed to collect and list detailed information about devices connected to a network. This tool can be particularly useful for system administrators and cybersecurity professionals who need to maintain an inventory of devices within their network, understand their configurations, and assess potential vulnerabilities.

Functionality and Use Cases

The primary function of ListDeviceInfo.exe is to gather comprehensive information about devices. This can include:

  1. Hardware and Software Inventory: Details about the device's processor, memory, operating system, and installed software.
  2. Network Information: IP addresses, MAC addresses, and network connectivity status.
  3. Security Configurations: Information about installed security software, firewall configurations, and patch levels.

The data collected by ListDeviceInfo.exe can be instrumental in several use cases:

  • Vulnerability Management: By having a detailed inventory of devices and their configurations, organizations can identify potential vulnerabilities and prioritize patching and mitigation efforts.
  • Compliance: Many regulatory standards require organizations to maintain an inventory of their assets and ensure they meet specific security standards. ListDeviceInfo.exe can help in demonstrating compliance with such requirements.
  • Threat Hunting: Knowing the devices connected to the network and their specifications can aid in identifying anomalies and potential entry points for attackers.

Downloading and Utilizing ListDeviceInfo.exe

For those interested in downloading and utilizing ListDeviceInfo.exe, it is essential to do so from a trusted source to avoid any potential malware or tampered versions. Trend Micro's official website or authorized distributors are the safest places to obtain this tool. Users should also ensure they are downloading the tool for legitimate purposes and in compliance with applicable laws and regulations.

Implications for Cybersecurity

The use of ListDeviceInfo.exe and similar tools has significant implications for cybersecurity:

  1. Enhanced Visibility: Provides a clearer picture of the network's device landscape, aiding in both proactive and reactive cybersecurity measures.
  2. Risk Management: Enables better risk assessment and management by identifying outdated or unsecured devices.
  3. Operational Efficiency: Automates the process of device inventory and information gathering, reducing the workload for IT and security teams.

Conclusion

ListDeviceInfo.exe by Trend Micro stands as a valuable tool in the arsenal of cybersecurity professionals. Its ability to collect detailed device information can significantly enhance an organization's security posture, facilitate compliance, and improve operational efficiency. As cybersecurity threats continue to evolve, the importance of tools like ListDeviceInfo.exe in maintaining visibility and control over network devices will only grow. Therefore, understanding and leveraging such tools is crucial for any entity aiming to bolster its cybersecurity defenses.

The Trend Micro ListDeviceInfo.exe is a specialized utility known as the Device List Tool. It is primarily used by IT administrators to identify and document hardware details—such as Vendor, Model, and Serial ID—of external devices like USB drives, mobile phones, and CD/DVD drives.

This information is essential for configuring Device Control and Data Loss Prevention (DLP) policies, specifically when creating "Allowed" or exception lists to permit specific trusted hardware while blocking others. How to Download and Locate ListDeviceInfo.exe The listdeviceinfo

You generally do not download this tool from a public link. Instead, it is bundled with Trend Micro enterprise products or accessible via administrative consoles: Worry-Free Business Security Services: Sign into your Worry-Free web console. Navigate to Policies > Global Exception Lists. Select Allowed USB Device List.

Click How to get device information and then select Device List Tool to download it.

Apex One / OfficeScan (On-Premise):Look in the server installation directory: \PCCSRV\Admin\Utility\ListDeviceInfo.

Endpoints with Security Agents:If the agent is already installed, you can often find the executable at C:\Windows\System32\dgagent\listDeviceInfo.exe.

Trend Micro Support Portal:Authorized users can also obtain listDeviceInfo.zip directly from the Trend Micro Support Portal. How to Use the Device List Tool

Prepare the Hardware: Plug the USB or mobile device you wish to identify into a Windows machine. Note that this tool does not support macOS. Run the Executable: Double-click listDeviceInfo.exe.

Review the Output: The tool automatically scans connected devices and generates a report in both .HTML and .CSV formats.

Extract Details: A browser window will open displaying the required Vendor, Model, and Serial ID. You must use these exact values in your Trend Micro management console to ensure exclusions work correctly. Key Technical Specs Supported OS

Windows only (macOS users must use a Windows machine for the scan) Primary Data Points Vendor (Required), Model (Optional), Serial ID (Optional) Supported Hardware USB Storage, Mobile Devices, CD/DVD, Wireless Adapters

Pro Tip: If the tool leaves a field (like Serial ID) blank, do not guess the value. Trend Micro requires an exact match for security exceptions to function; if the field is empty, the exception may need to be configured using only the available Vendor or Model data. Running the Device List Tool | TrendAI™

listdeviceinfo.exe file is the Device List Tool for Trend Micro enterprise products. It is used to collect details (Vendor, Model, Serial ID) from USB devices to create exception lists for Device Control and Data Loss Prevention (DLP). TrendMicro Where to Find and Download

The tool is typically not a standalone public download but is bundled with the server installation of Trend Micro products. You can obtain it in the following ways: For Worry-Free Business Security Services: Sign in to your Worry-Free web console Navigate to Global Exception Lists Allowed USB Device List Select the link "How to get device information" Device List Tool to download the executable. For Apex One / OfficeScan (On-Premises):

The tool is already located in the server installation directory. Navigate to:

[Server Installation Folder]\PCCSRV\Admin\Utility\ListDeviceInfo\ TrendMicro How to Use listDeviceInfo.exe : Move the listDeviceInfo.exe

file from the server or your download folder to the target Windows computer where the USB device is plugged in. : Double-click the file to execute it.

: The tool will automatically open a browser window displaying the information for all connected devices. : Copy the

into your security console's "Allowed USB Device List" to permit that specific hardware while blocking others. TrendMicro Technical Specifications

: Generating hardware identifiers for USB/External device whitelisting. Compatibility

: Runs on Windows endpoints; used to manage settings for Apex One, OfficeScan, and Worry-Free Business Security. TrendMicro

For further management, you can access your subscription settings via the Trend Micro Account Portal www.trendmicro.com to add a device to your Global Exception List once you have the information?

Running the Device List Tool | TrendAI™ - Online Help Center

Trend Micro listDeviceInfo.exe is a specialized utility known as the Device List Tool

. It is primarily used by IT administrators to identify and document specific hardware details of external devices—like USB drives, mobile phones, or CD/DVD drives—to create security exclusions or "allow lists".

The "story" of this tool usually begins when an organization implements strict Data Loss Prevention (DLP) Device Control 1. The Need: Locking Down Hardware

Administrators often need to block all unauthorized USB devices to prevent data theft or malware infections. However, certain "trusted" devices—like a specific encrypted company drive—must still work. To let a specific device through the firewall, the system needs its exact 2. The Tool: Gathering Fingerprints Finding these hardware IDs manually can be difficult. The listDeviceInfo.exe tool simplifies this by: Scanning the Endpoint

: Once run on a Windows machine, it queries every connected external device. Generating Reports

: It creates an HTML or CSV file that displays the "fingerprint" of each device in a browser window. Exposing Critical IDs : It provides the exact strings needed for the Global Exception List 3. How to Obtain and Use It

The tool is not a standard consumer download; it is typically retrieved from administrative consoles or specific support portals: Where to Find It : It is often located on the server at

\PCCSRV\Admin\Utility\ListDeviceInfo or can be downloaded from the Worry-Free Business Security Services console under Global Exception Lists How to Run It Plug the target devices into a Windows computer. listDeviceInfo.exe as an administrator.

Copy the Vendor and Model information from the resulting browser report. Paste these details into the Trend Micro Apex One Worry-Free Business Security management console to allow the device. : This tool only supports Windows platforms

; macOS users must use a Windows machine to identify their device IDs before adding them to a policy. exact steps

to add a specific USB exception once you have the device info?

Running the Device List Tool | TrendAI™ - Online Help Center

The listDeviceInfo.exe tool is a utility used by IT administrators to identify hardware details (Vendor, Model, and Serial ID) of external USB devices. This information is required to create exceptions in Trend Micro Device Control policies. 🛠️ How to Download and Run listDeviceInfo.exe

The method to obtain the tool depends on which Trend Micro product you are using: For Worry-Free Business Security Services Sign in to your Worry-Free Business Security web console. Navigate to POLICIES > Global Exception Lists. Select Allowed USB Device List.

Click How to get device information and then click the Device List Tool link to download the file.

Double-click the listDeviceInfo.exe file on the target computer to view the device details in your web browser. For Apex One / OfficeScan (On-Premises)

The tool is typically already included in your server installation folder.

On your Apex One/OfficeScan server, navigate to:\PCCSRV\Admin\Utility\ListDeviceInfo.

Copy listDeviceInfo.exe from this folder to the computer where the USB device is plugged in.

Run the .exe file. It will scan for connected external devices and display a report in your browser. 📋 Using the Information

Once the tool runs, it generates reports in .html and .csv formats. Use the captured Vendor, Model, and Serial ID to add the device to your Approved Device List or Allowed USB Device List within the management console.

Are you trying to set up an exception for a specific type of hardware? I can help you with the exact steps for: USB Storage Devices Mobile Devices (MTP/PTP) CD/DVD or Wireless Network Adapters Is ListDeviceInfo.exe safe? Yes

Running the Device List Tool - Trend Micro Online Help Center

The listDeviceInfo.exe tool, also known as the Device List Tool, is a specialized utility from Trend Micro designed to identify and extract unique identifiers (Vendor, Model, and Serial ID) from external hardware—such as USB storage devices, wireless network adapters, and mobile devices.

Administrators use this information to create precise "Global Exception Lists," ensuring that specific trusted hardware can bypass security restrictions while unauthorized devices remain blocked. How to Download and Run the Tool

Since this utility is part of enterprise-grade security suites, it is typically accessed through your management console rather than a direct public download link. For Worry-Free Business Security Services: Sign into your Worry-Free Business Security web console. Navigate to POLICIESGlobal Exception Lists.

Click on Allowed USB Device List and look for the Device List Tool download link. For Apex One (formerly OfficeScan):

The tool is often pre-packaged on the server computer at: \PCCSRV\Admin\Utility\ListDeviceInfo.

You can copy listDeviceInfo.exe from this folder to the target Windows machine where you want to test your devices. Usage Tips & Essential Info

Platform Support: The tool currently only supports Windows. If you need to exclude a device for a macOS endpoint, you must plug that device into a Windows machine first to run the tool and gather its details.

The Output: When you run the .exe, it typically opens a browser window or generates an HTML/CSV file containing a list of all connected devices and their specific technical IDs.

Be Precise: When adding devices to an approved list, you should never guess the Vendor or Serial ID. An exact match for all three fields (Vendor, Model, and Serial ID) is usually required for the exception to work; if any value is incorrect, the device will likely still be blocked.

Troubleshooting: If the tool fails to provide certain values (like a missing Serial ID), check the official Trend Micro Success Portal for guidance on how to handle missing data for approved lists.

Running the Device List Tool - Trend Micro Online Help Center

Understanding Trend Micro's ListDeviceInfo.exe: A Comprehensive Guide

In the realm of cybersecurity, Trend Micro is a well-known name, providing top-notch protection against various online threats. One of its tools, ListDeviceInfo.exe, has garnered significant attention from users seeking to understand its purpose and how to download it. This article aims to provide a detailed overview of ListDeviceInfo.exe, its functionality, and a step-by-step guide on how to download and use it.

What is ListDeviceInfo.exe?

ListDeviceInfo.exe is a legitimate executable file developed by Trend Micro. It is part of Trend Micro's security software suite, designed to gather and display information about devices connected to a computer. This tool is particularly useful for IT administrators and cybersecurity professionals who need to monitor and manage device connections within a network.

Functionality of ListDeviceInfo.exe

The primary function of ListDeviceInfo.exe is to collect and report details about devices that are connected to a computer or network. This includes:

  1. Device Identification: It identifies devices connected via USB, network shares, or other means.
  2. Device Information: Collects detailed information about each device, such as device names, types, and sometimes even device IDs.
  3. Reporting: Provides reports that can be crucial for inventory management, security audits, and monitoring unauthorized device connections.

Why Do You Need ListDeviceInfo.exe?

In a corporate environment, managing device connections is critical for maintaining security and compliance. Unauthorized devices can pose significant security risks, as they can be entry points for malware or data theft. ListDeviceInfo.exe helps in:

  1. Security Audits: Regularly scanning for connected devices can help in identifying potential security risks.
  2. Inventory Management: Keeping track of devices connected to the network aids in managing software and hardware assets.
  3. Compliance: For organizations subject to regulatory compliance, having detailed records of connected devices can be essential.

How to Download ListDeviceInfo.exe

Downloading ListDeviceInfo.exe directly from Trend Micro's official website or through their support pages is the safest way to obtain the tool. Here's how you can do it:

  1. Visit the Trend Micro Website: Go to the official Trend Micro website.
  2. Support Section: Navigate to the support or download section.
  3. Search for ListDeviceInfo.exe: Use the search bar to find ListDeviceInfo.exe.
  4. Select Your Product: Ensure you select the correct Trend Micro product that requires ListDeviceInfo.exe.
  5. Download: Click on the download link to obtain ListDeviceInfo.exe.

Caution: Avoiding Third-Party Sources

While third-party websites may offer downloads for ListDeviceInfo.exe, it's crucial to exercise caution. Downloading executable files from untrusted sources can expose your computer to malware and viruses. Always prioritize official sources.

Using ListDeviceInfo.exe

Once downloaded, follow these steps to use ListDeviceInfo.exe:

  1. Run the Executable: Double-click on ListDeviceInfo.exe to run it. Depending on the version, you might need to run it with administrative privileges.
  2. Grant Permissions: If prompted, grant the necessary permissions for the tool to scan your system.
  3. Scanning: The tool will then scan your system for connected devices and gather information.
  4. Report Generation: After scanning, it will generate a report listing the devices, which can be saved or viewed directly.

Conclusion

ListDeviceInfo.exe is a valuable tool from Trend Micro, designed to assist in device management and security audits. While its primary audience is IT professionals and organizations, individual users concerned about their computer's security can also benefit from it. By understanding its purpose and how to safely download and use it, users can enhance their cybersecurity posture.

FAQs

  • Is ListDeviceInfo.exe safe? Yes, ListDeviceInfo.exe is a safe tool developed by Trend Micro. However, always download it from the official Trend Micro website or authorized sources.
  • Can I use ListDeviceInfo.exe on any operating system? The compatibility of ListDeviceInfo.exe may vary. Check Trend Micro's documentation or support pages for specific operating system compatibility.
  • Do I need to run ListDeviceInfo.exe with administrator privileges? Yes, running ListDeviceInfo.exe with administrative privileges may be required to ensure it can access and report on all connected devices.

By following the guidelines provided in this article, users can effectively utilize ListDeviceInfo.exe to enhance their device management and cybersecurity efforts.

listDeviceInfo.exe tool is a specialized utility provided by Trend Micro

to help administrators identify specific hardware details of external devices (like USB drives or mobile devices). This information is essential for creating "Allow List" exceptions in Device Control Data Loss Prevention (DLP)

policies, ensuring that only approved devices can connect to the network. TrendMicro Download and Access Instructions

The tool is not typically downloaded as a standalone file from a public website; instead, it is bundled with the management console or server installation files. Management Product Access Path / Download Method Worry-Free Business Security Sign in to the console → Global Exception Lists Allowed USB Device List "How to get device information" to find the download link. Apex One / OfficeScan Navigate to the server installation directory: \PCCSRV\Admin\Utility\ListDeviceInfo DLP Solutions In the policy configuration screen under Non-monitored Removable Storage Devices Download Device List Tool How to Use listDeviceInfo.exe Prepare the Endpoint : Copy the listDeviceInfo.exe

file to the target Windows machine where you want to scan the devices. Connect Devices

: Plug in the USB or mobile devices you want to exclude/allow before running the tool. Run the Utility : Double-click listDeviceInfo.exe

. It does not require a formal installation; it runs as a portable scanner. View the Results

: The tool automatically generates a report in your default web browser and saves files in the same folder. TrendMicro The Informative Report (Output) When the tool finishes, it generates reports in

formats. This report is critical for policy configuration as it provides the exact identifiers needed for the Approved Device List Key Data Fields Captured : The manufacturer of the device. : The specific model name or number. : The unique hardware identifier for that specific unit. Important Note

: All three fields must match exactly for a device exception to work. Users should never manually guess or fill in blank fields in the report, as incorrect values will cause the exception to fail. TrendMicro Troubleshooting Missing Information

: If a device uses a non-standard format, the tool may occasionally leave fields blank. Ensure you are using the latest version or hotfix build

(e.g., Build 4993) to resolve detection issues for specialized USB devices. 趨勢教育基金會 import the generated CSV report directly into your Trend Micro policy console? Exclude USB Storage, Mobile Device and others

Paper Title

“Trusted but Talkative: Analyzing the Download Origins, Telemetry, and Forensic Value of Trend Micro’s listdeviceinfo.exe


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