Trueview Dvr Password Reset -
Resetting a Trueview DVR password typically involves using a "Super Password" generated from the system's date or using a specialized mobile app to scan a QR code on the login screen. Method 1: The Super Password (Date-Based)
Most older Trueview models use a master password that changes based on the current date displayed on the DVR. Check the Date:
Note the exact Day, Month, and Year shown on your DVR's login screen. Generate the Code:
Use a "Super Password" calculator (often found as mobile apps like CCTV Super Password ) or contact technical support with your date. Enter Code:
Click on the "Forgot Password" or "Login" button and enter the generated 6-digit code. If successful, the system will prompt you to initialize a new password. Method 2: QR Code Reset (Cloud/App) Newer models utilize the VSS Mobile apps for secure recovery. Open Login Screen: Forgot Password link on the DVR monitor. Scan QR Code:
A QR code will appear. Open your linked mobile app and use the "Reset Device Password" feature to scan it. Receive Temp Code: trueview dvr password reset
The app will provide a temporary security code or send one to your registered email. Input this code into the DVR to unlock the settings. Method 3: Hardware Reset (Physical)
If software methods fail, a physical reset might be necessary, though this is less common on Trueview units than other brands. Internal Button:
Disconnect power, open the DVR casing, and look for a small "Reset" button on the motherboard. Hold it for 15 seconds while reconnecting power. Battery Removal:
Removing the CMOS battery (the silver coin cell) for 30 seconds can sometimes reset the system clock to a "factory date" (like 01-01-2000), allowing you to use a known default master password for that specific date. Default Credentials
If you have just performed a factory reset, try the following default logins: (blank/none) If these steps do not work, you must provide your DVR's Serial Number Current System Date Resetting a Trueview DVR password typically involves using
to Trueview official support to receive a one-time decryption key. Do you have the current system date
displayed on your DVR screen so I can help find the specific code for you?
Method 2: Password Reset via TrueView Client Software (Windows/Mac)
Scenario: The DVR is on the same local network, and you have the UID (on a sticker on the DVR case).
- Download the official TrueView CMS Client or TrueView HD Client (version depends on DVR model).
- Install and open the software. Go to Device Manager → Add Device.
- Enter the UID (e.g.,
TV123-ABCD-EFGH). Do NOT enter a password. - Right-click the device in the list → select Reset Password.
- The software will request a security code that appears on the live local monitor attached to the DVR.
- Look at the DVR’s local screen for a 6-digit temporary code.
- Enter that code into the client. The system will allow an immediate password change.
Why this works: TrueView uses an authenticated challenge-response via the UID and local screen token.
Method 1: The "Forgot Password" Feature (Networked DVRs)
If your DVR is connected to the internet and a monitor. Method 2: Password Reset via TrueView Client Software
- Right-click on the live view → Main Menu.
- When the password box appears, click Forgot Password.
- You will see a Security Code (a long string of letters/numbers).
- To get the reset code:
- Visit a TrueView/DVR password reset tool online (search "DVR password reset by security code").
- Or use the DVR Password Reset Tool software (download from old CCTV forums).
- Enter the Security Code → Generate an Unlock Code.
- Type that Unlock Code into the DVR.
Method 2: Physical Reset Button (Newer Models)
Look for a tiny pinhole or button on the back or main board.
- Power off the DVR.
- Press and hold the Reset button (using a paperclip).
- Power on while still holding the button.
- Hold for 15-30 seconds until you hear a beep or see the lights flash.
- Release. The password should revert to admin / blank (no password) or admin / 12345.
Part 3: Method 1 – The Physical Reset Button (Easiest)
Nearly every TrueView DVR sold in the last 8 years has a physical "Reset" button located directly on the circuit board. You do not need to be logged in to use this.
Method 4: Firmware Re-flashing (Advanced Users Only)
As a last resort, you can download the official firmware from the TrueView support website for your exact model number. Re-flashing the firmware overwrites the system software, which may erase the password hash.
Warning: This will likely erase all your DVR settings (camera names, recording schedules, network config) but should not erase recorded video footage. However, there is a risk of bricking the unit if you use the wrong firmware.
Troubleshooting
- If device appears unresponsive after a hardware reset, try a power cycle and confirm power adapter and HDD/SSD connections.
- If default credentials don’t work post-reset, confirm the reset completed (watch LED/boot messages) or attempt the hardware reset again.
- If using serial/USB methods and seeing garbled text, verify TTL voltage (3.3V vs 5V) and baud rate.
- If device shows “locked” or “owner locked,” vendor intervention may be required.
2. Methods Overview
| Method | Difficulty | Footage Risk | Tools Required | Success Rate | |--------|------------|--------------|----------------|---------------| | 1. Email/Secret Question | Low | None | Original email access | 60% | | 2. Reset via Client Software | Medium | None | TrueView client + UID | 75% | | 3. Serial Number Reset Code | Low | None | DVR serial, date/time | 85% | | 4. Hardware Jumper Reset | High | Total loss | Phillips screwdriver | 100% (erases all) |



