Ui Error 27393 Black Ops 3 -

UI Error 27393 Call of Duty: Black Ops III is a generic interface glitch that typically occurs during lobby transitions or when attempting to customize characters and weapons. While specific numbers like "27393" often vary by session,

the underlying issue is usually a failure of the game's interface to load or refresh correctly after a match Primary Solutions Restart the Application

: For the majority of users, this error is a "one-off" glitch that requires a full game restart to clear the frozen or missing UI elements. Verify Game Files (PC)

: Corrupted interface data can trigger persistent UI errors. You can use the Steam File Verification tool by right-clicking the game in your library, selecting Properties Installed Files , and clicking Verify integrity of game files Clear Cache (Console)

: Power cycle your Xbox or PlayStation by turning it off completely and unplugging the power cord for 30 seconds to clear temporary data that might be causing the UI to hang. Advanced Troubleshooting If the error persists across multiple sessions:

1. Update Your Graphics Drivers (The Most Likely Fix)

This error skyrocketed in frequency after major Windows 10 and 11 updates. Outdated or beta drivers often break Black Ops 3’s UI renderer. ui error 27393 black ops 3

• NVIDIA users: Download the latest Game Ready Driver via GeForce Experience or the NVIDIA website. Perform a “Clean Installation.”
• AMD users: Use the Adrenalin software to update to the recommended (not optional) driver.

After updating, restart your PC and test the game.

Step-by-step troubleshooting

1. Reboot devices

   • Quit Black Ops III, power off your console/PC, wait 30 seconds, then power on and relaunch the game.

2. Switch to wired connection

   • Connect via Ethernet to reduce latency and packet loss. If not possible, move closer to the router and minimize other network usage.

3. Test network and NAT

   • Run the platform’s network test and confirm NAT type is Open (Xbox/PC) or NAT Type 2 (PS). If Strict/Type 3, enable UPnP on your router or forward ports (see Ports section).

4. Clear local game cache

   • Console: Power-cycle the console fully and, if available, clear cached data (hold power button until off, unplug for 30s).
   • PC (Steam): Verify game files (Steam → Library → Right-click Black Ops III → Properties → Local Files → Verify integrity).

5. Re-login / remove account token

   • Sign out of platform account, restart, then sign back in. On PC, try removing local credentials for the game (if present) and relaunch.

6. Update or reinstall the game

   • If verifying files fails, reinstall Black Ops III. Ensure saves/profiles are backed up if needed.

7. Check for background apps (PC)

   • Disable VPNs, proxies, or firewall rules that might block game traffic. Temporarily disable antivirus to test.

8. Forward ports (if NAT issues persist)

   • Common ports to forward for Call of Duty titles (platform-dependent; replace with your platform’s ports if different):
     • TCP: 3074, 27015–27030
     • UDP: 3074, 3478, 4379–4380, 27000–27031, 27036
   • Enable UPnP on your router first; only use manual port forwarding if comfortable.

9. Wait and retry

   • If servers are experiencing outages or maintenance, waiting 30–60 minutes and retrying often resolves the issue.

4.4. Verify Integrity of Game Files (Steam)

Corrupted game files can cause the UI module to fail when trying to handshake with the server.

1. Open Steam Library.
2. Right-click Call of Duty: Black Ops III > Properties.
3. Navigate to the Installed Files tab.
4. Click Verify Integrity of Game Files.
5. Wait for the process to complete and launch the game.

7. Remove Community Mods & Assets

If you use the Steam Workshop, a zombie map or mod is the culprit.

• Unsubscribe from all Black Ops 3 Workshop items.
• Delete the folder: Steam\steamapps\workshop\content\311210
• Re-verify game files.

2. Error Description

When this error occurs, the user is presented with a dialog box stating:

"UI Error 27393"

This usually appears in the main menu or immediately after attempting to search for a match. In many cases, the player appears to be stuck in a "Private Match" lobby state or is unable to load their rank and unlocks. UI Error 27393 Call of Duty: Black Ops