Error Codes New: Printcopyinfo

Most modern copiers use alphanumeric codes to identify hardware failures, connection issues, or supply needs. Error Code Common Meaning Troubleshooting Steps Laser emission failure

Restart the machine. If it persists, the laser unit may need professional service. Printer not activated

Often caused by a broken PDF driver after a Windows update. Reinstalling the driver usually fixes it. Scan to email failure

Usually an authentication issue. Enable 2-step verification or use an App Password for the email account.

Open the indicated panels and gently remove the stuck paper. Ensure the paper tray matches the paper thickness.

Refill the paper tray. If it remains, check if the tray sensors are blocked. 0x000004ec Driver Installation Error

Disable "Windows protected print mode" in the Windows Bluetooth & Devices settings. Universal Troubleshooting Strategies

If you encounter an unfamiliar error, follow these general steps to reset the system:

How to fix bizhub Scan To Email Error Code 535 - Konica Minolta

While "PrintCopyInfo" is not a standard industry-wide error classification, it typically appears as a function or logging module within specific container image handling software or proprietary printer drivers. Based on technical documentation for similar systems like the containers/image

library, "PrintCopyInfo" errors usually relate to metadata failures during image transfers. Common Error Categories

When these systems fail to process or display copy information, the errors generally fall into these new or standard categories: Source/Destination Mismatch

: Occurs when the destination reference cannot accept the specific image format or manifest list provided by the source. Compression Format Errors : A common new error arises when ForceCompressionFormat

is used without a defined default compression format at the destination. Manifest Initializing Failures

: Errors triggered when the system cannot initialize a source image from its reference, often due to unparsed image data or network timeouts. Hardware-Specific Codes

: On physical printers (e.g., HP, Canon), similar logging might point to: : Supplies Memory Error. : Cartridge not installed properly. : Fuser overheating or hardware wear-out. Standard Troubleshooting Steps

If you encounter a "PrintCopyInfo" or similar diagnostic error, follow these general recovery steps: Hard Reset

: Power down the device or service, disconnect from the power source for 60 seconds, and restart to clear volatile memory. Verify Manifests/References

: In software contexts, ensure the source image reference is correctly parsed and the destination is reachable. Clear Print Spooler printcopyinfo error codes new

: In Windows environments, resetting the print spooler can often resolve stuck "Info" status errors. Use Manufacturer Tools : Utilize specific lookup tools like the HP Online Help Canon Support Portal for hardware-bound codes. Could you provide the specific software or printer model

where this error appeared so I can find the exact code definitions? image/copy/copy.go at main · containers/image - GitHub

Based on recent service information and printcopy.info, here are some commonly reported and new error codes for various printer and copier brands as of 2024–2026: Canon imageCLASS MF264dw II (E805-0001): Points to a failure with a cooling fan. Sharp Photocopier (F2-74)

: Toner cartridge error related to the K (black) PCU (Photoconductor Unit). Riso EZ 371

(P01-520): System error, often related to a specific drum and paper transport issues. Wacaco EP-2 Pro

(Error 19p): Requires factory reset, or entering the P2 menu with default code 1212. Konica Minolta (C4501)

: Indicates a laser emission failure during the printing process. Xerox Phaser 7760

(001-300): Often indicates a "close left door" error, pointing to an issue with the interlock actuator. Common Troubleshooting Steps

Power Cycle: Unplug the printer, wait a few minutes, and restart.

Clear Memory: Access service modes to clear system errors (e.g., Test Mode 9874 for some Riso models).

Check Physical Sensors: Many errors, such as door errors, are caused by stuck sensors.

For specific model searches, the printcopy.info error code section remains the primary resource for interpreting these codes.

To get the exact solution for your situation, could you provide: The brand and model of your printer? The exact error code showing on the screen?

Did this happen after a specific event (e.g., paper jam, toner change)? Error codes T99-923 and T98-006 with SF 5030 - Facebook

Markus Schroeppel t99-923 occurs when I turned the machine as normal. When I pressed yellow botton and turn on T98 006 occurs. 4y. Facebook·Risograph Printing imageCLASS MF264dw II Error e805-0001 - Canon Community

Dealing with PrintCopyInfo error codes can be incredibly frustrating, especially when they disrupt your workflow without a clear explanation. These errors typically surface in managed print environments, specialized copy-tracking software, or enterprise-level printer interfaces.

Below is a comprehensive guide to understanding, identifying, and resolving the most common "new" PrintCopyInfo error codes appearing in modern office setups. What is PrintCopyInfo?

PrintCopyInfo usually refers to a specific module or logging system used by print management software (like PaperCut, Equitrac, or proprietary manufacturer tools) to track usage data. When these systems fail to communicate with the hardware or the database, they generate specific error codes. Common PrintCopyInfo Error Codes & Solutions 1. Error Code: PCI-1001 (Communication Timeout) Most modern copiers use alphanumeric codes to identify

This code indicates that the tracking software cannot reach the printer hardware over the network.

The Cause: Often due to a sudden change in IP address, a firewall update, or a disconnected network cable. The Fix:

Verify the printer’s IP address on the Manufacturer’s Official Support Page.

Check if the device responds to a "ping" command from your server.

Ensure port 9100 or the specific tracking port (often found in the PaperCut Knowledge Base) is open. 2. Error Code: PCI-2045 (Authentication Failed)

This appears when a user tries to copy or scan, but their credentials aren't being verified.

The Cause: Desynchronized Active Directory (AD) data or expired user certificates. The Fix:

Force a manual sync of your user database within the print management console.

Check if the "New" security protocols (like TLS 1.3) are enabled on the printer, as older devices may fail to authenticate if they only support TLS 1.1. 3. Error Code: PCI-4009 (Storage Full / Buffer Error)

This error is becoming more common with "new" high-resolution scan jobs that overwhelm the local cache.

The Cause: The printer’s internal storage or the temporary folder on the print server is full. The Fix: Clear the print queue on the server. Reboot the printer to clear its volatile memory (RAM).

Expand the storage quota for the PrintCopyInfo directory on your server. 4. Error Code: PCI-5500 (Script Execution Error)

This is a "new" error frequently seen after software updates.

The Cause: A conflict between a recent firmware update and the custom print scripts used for billing or tracking. The Fix:

Check the Microsoft Print Server Documentation for recent patch conflicts.

Roll back the printer firmware or update the print management software to its latest version. Proactive Troubleshooting Steps

If you encounter a PrintCopyInfo error not listed above, follow these universal steps to diagnose the issue:

Check the Event Viewer: In Windows, navigate to Applications and Services Logs > Microsoft > Windows > PrintService. This often provides a more detailed description of why the "PCI" error was triggered. Delete all pending print jobs in the queue

Verify Driver Compatibility: Ensure you are using the Global Print Driver or a verified V4 Driver from the manufacturer. New OS updates often break older V3 drivers.

Test with "Tracking Disabled": Temporarily turn off the PrintCopyInfo tracking module. If the printer works, the issue is strictly with the software/database; if it still fails, the hardware or network is the culprit. Advanced Resources

For specialized hardware, you may need to consult specific technical manuals:

Xerox Users: Look into the Xerox Customer Support Forum for "Account Tracking" errors.

Ricoh/HP Users: Use the HP Support Community to find specific "Job Accounting" error resolutions.

Are you seeing a specific numeric code on your screen right now, or are you looking to update your drivers to prevent these errors in the future?

1. Error 0xE7F3 – "Secure Print Hash Mismatch"

Appearance: This error appears immediately after attempting to release a secure print job with a PIN or ID card.

What’s new? Older systems used MD5 or SHA-1 for job verification. New security standards require SHA-256. PrintCopyInfo 3.2+ rejects old hash formats.

The Fix:

  • Delete all pending print jobs in the queue.
  • On the print server, go to PrintCopyInfo Admin Console > Security > set Hash Algorithm to "SHA-256."
  • Reinstall the printer driver on the client machine to force the new handshake.

Common Error Codes

| Error Code | Description | Possible Cause | |------------|-------------|----------------| | 0 | Success | The operation completed without errors. | | 1 | General failure | An unspecified error occurred. Check logs for more details. | | 2 | Invalid argument | A required parameter is missing or malformed (e.g., incorrect file path, invalid page range). | | 3 | File not found | The specified print file or document does not exist. | | 4 | Permission denied | The process lacks read/write access to the file or print spooler. | | 5 | Corrupt print data | The print stream or metadata is corrupted or improperly formatted. | | 6 | Copy count mismatch | The requested number of copies does not match the allowed limit or available data. | | 7 | Printer not responding | The target printer is offline, paused, or not accessible. | | 8 | Unsupported document type | The file format (e.g., PDF, XPS, raw PCL) is not supported by the current print processor. | | 9 | Timeout | The printcopyinfo operation exceeded the allowed processing time. |

100 — Configuration / Driver

  • 100.1 — Unsupported driver/version
    Cause: Printer driver is incompatible with OS or printer firmware.
    Fix: Update to the manufacturer-recommended driver or roll firmware back to a compatible version.

  • 100.2 — Missing/invalid print profile
    Cause: Print job uses a deleted or corrupted profile (paper size, color settings).
    Fix: Recreate/select a valid print profile; clear cached profiles on client.

  • 100.3 — Authorization required
    Cause: Print server requires user authentication or quota enforcement.
    Fix: Authenticate on the client or update server permissions and user mapping.

Error 3001: License Limit Exceeded

Description: The number of active devices exceeds the licensed count. Common Causes:

  • New devices added to the network without updating the license file. Resolution:
  1. Purchase additional seats or remove unused devices from the Device List.
  2. Upload the new .lic file via the Dashboard.

Category C: Network & Server Communication

These are the most frustrating because the printer works for other users but not for you.

  • Error C01-3A2 (New): "Cloud print server latency > 200ms." – The PrintCopyInfo service is trying to validate the job against a remote server (Azure, AWS) but keeps timing out.

    • Fix: Move the print server closer to the MFP via subnet routing. Consider a local hybrid agent.

  • Error C44-7B1 (New): "SSL Certificate pinning failure." – The printer has a stored certificate fingerprint for the print server, but the server presented a new, unexpected certificate (after an IT renewal).

    • Fix: Delete the old trust store entry on the printer’s web interface under "Security > Certificate Pinning." Re-run the connection test.

  • Error C88-0D4 (New): "IPv6 link-local conflict in PrintCopyInfo discovery." – The MFP discovers two servers with the same hostname via IPv6 link-local addresses, leading to a tie in job routing.

    • Fix: Disable IPv6 for the print queue or assign unique global IPv6 addresses.

Step 1: Capture the Exact Context

Don’t just write "error code." Retrieve:

  • The 7-digit hexadecimal code (e.g., 7A2-0F1).
  • The user name and department ID.
  • The date/time of the failed job.
  • The source application (Word, Adobe, SAP, Web browser).